On January 12, the Federal Aviation Administration announced that it was suspending all domestic flights due to a malfunction in the air mission notification system。As of 3 p.m., 8,609 flights in the United States had been delayed and 1,251 flights had been canceled, affecting a large number of travelers who had to wait for hours at airports。

       News of the system failure sent shares of major U.S. airlines into a pre-market dive, and the ripple effects of the grounding continued throughout the day。More surprisingly, the system problem began on the afternoon of the 10th, and the FAA decided to restart the relevant system on the morning of the 11th, and the restart process took about 90 minutes。

       The incident not only exposed the loopholes in the management of the FAA, but also raised concerns about the security and stability of aviation information systems。However, this security incident is not a unique case, before many enterprises are also in a passive state of security, resulting in the discovery of hidden dangers in a timely manner, the face of vulnerabilities do not deal with the phenomenon, not only to the airlines themselves and consumers pose a threat, but also to the national aviation security has a huge impact。

       With the deepening of the digitization process of civil aviation, the development of various businesses of airlines is increasingly dependent on various types of information systems, which means that the normal operation of information systems will directly affect the production and operation of enterprises。As IT systems become more complex, IT becomes more difficult to operate, maintain and supervise IT systems。However, most enterprises only focus on the monitoring and management of infrastructure, often ignoring the importance of business monitoring。Once the business system fails, the failure to timely alarm and forecast will bring immeasurable losses to the enterprise。The "thousand miles" of the enterprise will collapse because of the small "ant nest"。

       The civil aviation industry, as an industry with a high concentration of sensitive data,The always-on and continuity of business is essential to the proper operation of the airline。Any disruption to operations or loss of important data can result in significant economic losses, lost productivity, reputational damage and loss of financial performance。

       In order to improve operational efficiency, control costs, improve service quality, and comprehensively improve user travel experience, a leading airline in China decided to build an effective business monitoring system, and proposed the following functional requirements including but not limited to:

Real-time monitoring:

       Real-time monitoring of airline business data, including flight operation status, crew scheduling, customer information, etc。

Abnormal warning:

Data analysis:

       With powerful data analysis function, it can deeply dig and analyze various business data of airlines, and through data analysis, it can find potential problems, optimize resource allocation, and provide support for decision-making。

Scalability and flexibility:

       With good scalability and flexibility, it can be expanded and customized according to the needs of the airline's business development。

Information Sharing and collaboration: